Is there a way to lock an account? - Guild Wars Forums

Dookie Dookz · Oct 16, 2006, 07:24 PM // 19:24

in UO, the owner of the account, if he/she wishes, can temporarily disable an account, lockout anyone (including the the owner) access to the game account. The character is also sent into a jail cell where the only way to be teleported out into the game world was via GM power. I was wondering if a similiar feature is available in Guild Wars, if hacking is suspected you could call up support to freeze the account immediately until the problem is fixed. Since GW do not support giving your items back if an account has been infiltrated and items in it have been stolen.

insecticide · Oct 16, 2006, 07:42 PM // 19:42

As of right now there is no way to lock an account. Also there's no support number that you can just call up, most of it is done through guildwars.com/support and you're taken through the forms there. Some games have it and it is a nice feature, I think it would cause problems when trying to get your account unlocked. Maybe if you gave them the original activation code from your cd case.

Knightsaber Sith · Oct 16, 2006, 07:43 PM // 19:43

Nope. The best you can do if someone hacked your account is immediately ask support to change your password and then you can kick the hacker off your account.

Dookie Dookz · Oct 16, 2006, 08:43 PM // 20:43

I tried calling support nc as listed on the contact info. Their touchtone feature is broken. I press 1 for password issues, 3 for other inquiries eventually and the automated digital voice just keeps repeating the options I must choose from.

Anyway, right now I don't feel safe changing my password online as I would have to launch my GW.exe for that

Linksys · Oct 17, 2006, 08:59 AM // 08:59

I think now you have to do it thru the NC Soft website.

Oct 16, 2006, 07:24 PM // 19:24	#1
Dookie Dookz Academy Page Join Date: Jun 2006 Location: USA Guild: [any] Profession: Mo/	Is there a way to lock an account? in UO, the owner of the account, if he/she wishes, can temporarily disable an account, lockout anyone (including the the owner) access to the game account. The character is also sent into a jail cell where the only way to be teleported out into the game world was via GM power. I was wondering if a similiar feature is available in Guild Wars, if hacking is suspected you could call up support to freeze the account immediately until the problem is fixed. Since GW do not support giving your items back if an account has been infiltrated and items in it have been stolen.

Oct 16, 2006, 07:42 PM // 19:42	#2
insecticide Academy Page Join Date: Aug 2005 Guild: Scars Meadows [SMS] Profession: Mo/Me	As of right now there is no way to lock an account. Also there's no support number that you can just call up, most of it is done through guildwars.com/support and you're taken through the forms there. Some games have it and it is a nice feature, I think it would cause problems when trying to get your account unlocked. Maybe if you gave them the original activation code from your cd case.

Oct 16, 2006, 07:43 PM // 19:43	#3
Knightsaber Sith Furnace Stoker Join Date: Aug 2006 Guild: Few Fallen Heroes [FFH] Profession: W/E	Nope. The best you can do if someone hacked your account is immediately ask support to change your password and then you can kick the hacker off your account.

Oct 16, 2006, 08:43 PM // 20:43	#4
Dookie Dookz Academy Page Join Date: Jun 2006 Location: USA Guild: [any] Profession: Mo/	I tried calling support nc as listed on the contact info. Their touchtone feature is broken. I press 1 for password issues, 3 for other inquiries eventually and the automated digital voice just keeps repeating the options I must choose from. Anyway, right now I don't feel safe changing my password online as I would have to launch my GW.exe for that

Oct 17, 2006, 08:59 AM // 08:59	#5
Linksys Jungle Guide Join Date: Apr 2006	I think now you have to do it thru the NC Soft website.